Customer Experience
Deliver an unforgettable guest experience with RTS. From engaging digital signage and self-service kiosks to loyalty programs and branded mobile apps, our suite of solutions keeps your customers connected, informed, and coming back for more.
Digital Signage
RTS’s Digital Signage platform offers a powerful solution for showcasing movie showtimes, concession menus, promotional content, and more. With custom designs by the RTS Media Team, theatres can showcase visually compelling displays that captivate audiences and drive additional sales.
- Showtimes
- Auditoriums
- Concession Menus
- Directionals
- Auditoriums and more!

Customer Engagement Solutions

Drive Repeat Business with Loyalty Programs
RTS’ loyalty programs are designed to reward customers for their continued patronage by offering points for every dollar spent on tickets and concessions. The flexible structure allows theatres to create custom rewards such as discounts, free items, or special offers that customers can redeem as they accumulate points. With convenient sign-up options both online and in-person, members can easily join and track their rewards. The loyalty program helps cinemas build stronger relationships with their audience, encouraging repeat visits and boosting overall customer satisfaction.

Increase engagement with memberships
Offer exclusive benefits and perks to your most dedicated customers. With customizable tiers, theatres can provide members with varying levels of rewards, such as early access to tickets, discounts on concessions, or special event invitations. Memberships can be easily managed through the RTS platform, allowing customers to track their status and unlock new benefits as they reach higher spending levels. By offering a structured membership program, theatres can enhance customer loyalty, differentiate their brand, and create a sense of community among their patrons.
Customizable Rewards Structure
Seamless Integration Across Channels
Tiered Membership Levels
Convenient Enrollment & Tracking
Digital Sales Channels

Sell your tickets and concessions online
Are you using multiple point of sales to manage your cinema's offerings? In addition to supporting ticket and concession sales, RTS also provides an enhanced Food & Beverage platform for restaurant-level performance. The intuitive interface enables quick entry of menu items, modifiers, and special instructions, helping staff to accurately capture complex orders with minimal steps.

Your app, built by RTS
The RTS Customer App provides a seamless and convenient way for guests to engage with your theatre. Customers can easily browse showtimes, purchase tickets, earn loyalty points, and even order concessions—all from their mobile devices. The app is customizable to match your brand, includes features like GPS directions and notifications, and offers a fast checkout process with saved payment options. With the RTS Customer App, your theatre stays connected with guests, enhancing their experience and driving repeat visits.

Speed up entry and enhance service
The RTS Usher App allows theatre staff to quickly and easily validate tickets, providing a streamlined entry experience for guests. Accessible on any device with camera capabilities, the app can scan and redeem both printed and digital tickets, minimizing lines and wait times. The browser-based functionality integrates seamlessly with the RTS ticketing system, ensuring real-time updates and reducing errors. With its intuitive interface and portability, the RTS Usher App is an essential tool for efficient crowd management and superior customer service at any venue.

Sell your gift cards on your website
RTS enables theatres to sell both physical and virtual gift cards through an online platform, making it easy for customers to purchase gifts anytime, anywhere. Virtual gift cards are delivered instantly via email, while physical cards can be fulfilled directly by the theatre. Online gift cards are a convenient way to increase revenue and attract new customers, especially during holidays and special events, while providing a seamless purchasing experience that integrates with the RTS system for easy tracking and redemption.
Keep 100% off your fees
Third party integrations
Enhanced alcohol management
Order from anywhere
Kiosks
RTS Kiosks provide a self-service solution that enhances customer convenience and reduces wait times. Patrons can purchase tickets, pick up pre-purchased tickets, and order concessions directly from the user-friendly kiosk interface, allowing for quick and efficient service. With support for food and beverage purchases, gift card reloads, and customizable branding, RTS Kiosks empower customers to complete transactions independently, freeing up staff to focus on other areas of service.
- Supports concessions and food sales
- Reload gift cards
- Customizable branding
- Reduce staffing needs
